Technologent Used CloudExtend Excel for NetSuite to Save 7300 Hours in One Year

Technologent is a global provider of information technology solutions and services, serving Fortune 1000 companies with their digital transformation needs. Based in Irvine, CA, the company specializes in enterprise, cloud, storage, infrastructure, and data management solutions.

When partnering with Technologent, organizations benefit from the highest caliber of professionals, committed to delivering exceptional business outcomes backed by unmatched service and support. Their services practice has grown tremendously over the past three years, and they are looking to expand even further.

When the sales support specialist started at Technologent over 5 years ago, his predecessor had been using Celigo’s original Excel SmartClient. Soon after, he helped guide the transition to Celigo’s new CloudExtend Excel — writing instructions, training new users, managing licenses, and helping employees set up templates. Currently, the company has over 20 users using CloudExtend.

While Technologent has relied on NetSuite for many accounting related tasks and processes, the company discovered that they needed to further optimize creating quotes and tracking forecasts. Since NetSuite is web browser based, entering a multi-line quote was just too time consuming with endless copying and pasting. Their team needed a solution that allowed them to use their time more efficiently.

With a rapidly expanding client base, Technologent relies on sales operations to support their field sales executives with a multitude of responsibilities — processing quotes, purchase orders, talking to manufacturers, negotiating shipping, tracking, and renewals. With so many aspects to the job, the company needed a solution to help save time and increase productivity to send out customer quotes and purchase orders as quickly as possible.

Technologent uses CloudExtend Excel for NetSuite in several different ways, depending on role and responsibilities. The majority of Technologent users leverage CloudExtend to create and edit customer quotes in Excel to directly upload to NetSuite. Some quotes have over 1,500 lines. Excel is highly productive and efficient because it reduces the likelihood of any costly errors compared to manually manipulating the data directly within NetSuite.

Another way in which Technologent uses CloudExtend is updating forecasts. By using the refresh data feature, they are able to pull complete lists of deals sorted by field sales executives. CloudExtend helps make forecast management significantly easier and more accurate, resulting in improved business decision and action.

By using saved searches, they can then make bulk update changes to send various types of data back to NetSuite with one click. This is a huge time saver for those who have a large number of sales deals.