A North American manufacturer cut manual work by 40% by connecting Google Workspace directly to NetSuite with ExtendSync.
Industry:
Manufacturing
Headquarters:
North America
Products Used:
ExtendSync for Google Workspace
ExtendSync has proven to be an extremely useful tool.
Background
This case study of Rulon International is based on a survey of CloudExtend customers.
The Challenge
The business challenges that led the profiled company to evaluate and ultimately select ExtendSync for Google Workspace:
- Improving efficiency and productivity
- Connecting calendar events bi-directionally with NetSuite
The organization did not evaluate any other solutions before ultimately selecting ExtendSync for Google Workspace.
Use Cases
The key features and functionalities of CloudExtend that the surveyed company uses include:
- Automatically attaching emails by thread with Email Autopilot
- Saving on file storage by linking Google Drive files directly to NetSuite records
Results
The surveyed company achieved the following results with CloudExtend:
- Saved up to 20 hours per week with the help of automation
- Improved efficiency and productivity by up to 40%
The organization uses ExtendSync to significantly improve the accuracy of their NetSuite CRM.
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