How centralized communication tracking and automated file syncing helped Pelmorex improve efficiency by up to 30%
Industry:
Weather Alerting
Headquarters:
Madrid, Spain
Products Used:
ExtendSync for Google Workspace
ExtendSync is a powerful tool for enhancing centralized communication.
Thaya Sivapatham, System Specialist
Background
This case study of Pelmorex is based on a survey of CloudExtend customers.
The Challenge
The business challenges that led the profiled company to evaluate and ultimately select ExtendSync for Google Workspace:
- Centralized communication tracking
- Saving file attachments while minimizing costs
- Improving efficiency and productivity
The organization did not evaluate any other solutions before ultimately selecting ExtendSync for Google Workspace.
Use Cases
The key features and functionalities of CloudExtend that the surveyed company uses include:
- Creating, editing, and deleting contact records
- Saving email attachments
- Syncing calendar events with Calendar Autopilot
- Saving on file storage by linking Google Drive files directly to NetSuite records
Results
The surveyed company achieved the following results with CloudExtend:
- Saved up to 10 hours per week with the help of automation
- Improved efficiency and productivity by up to 30%
The organization uses ExtendSync to significantly improve the accuracy of their NetSuite CRM.
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