Replacing an ineffective solution with automated email sync to save 10 hours a week and boost productivity by 20%.
Industry:
Healthcare
Headquarters:
North America
Products Used:
ExtendSync for Google Workspace
With ExtendSync, I no longer have to search through my 21,000-email inbox to find something. Once I sync with Autopilot, I know I have nothing to worry about.
Liz Szuba, Vice President, I.V. House, Inc.
Background
This case study of I.V. House, Inc. is based on a survey of CloudExtend customers.
The Challenge
The business challenges that led the profiled company to evaluate and ultimately select ExtendSync for Google Workspace:
- Current solution was not meeting needs
- Centralized communication tracking
- Improving efficiency and productivity
- Connecting calendar events bi-directionally with NetSuite
The organization did not evaluate any other solutions before ultimately selecting ExtendSync for Google Workspace.
Use Cases
The key features and functionalities of CloudExtend that the surveyed company uses include:
- Automatically attach emails by thread with Email Autopilot
Results
The surveyed company achieved the following results with CloudExtend:
- Saved up to 10 hours per week with the help of automation
- Improved efficiency and productivity by up to 20%
The organization uses ExtendSync to significantly improve the accuracy of their NetSuite CRM.
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