Streamlining email, calendar, and file management with ExtendSync for Google Workspace.
Industry:
Agriculture
Headquarters:
North America
Products Used:
ExtendSync for Google Workspace
ExtendSync provides much easier email association for our organization.
Background
This case study of Tree Farm SMB is based on a survey of CloudExtend customers.
The Challenge
The business challenges that led the profiled company to evaluate and ultimately select ExtendSync for Google Workspace:
- Fully manual approach to attaching emails to NetSuite
- Improving efficiency and productivity
- Connecting calendar events bi-directionally with NetSuite
The organization did not evaluate any other solutions before ultimately selecting ExtendSync for Google Workspace.
Use Cases
The key features and functionalities of CloudExtend that the surveyed company uses include:
- Automatically attaching emails by thread with Email Autopilot
- Saving email attachments
- Syncing calendar events with Calendar Autopilot
- Saving on file storage by linking Google Drive files directly to NetSuite records
Results
The surveyed company achieved the following results with CloudExtend:
- Saved up to 10 hours per week with the help of automation
- Improved efficiency and productivity by up to 20%
The organization uses ExtendSync to significantly improve the accuracy of their NetSuite CRM.
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