Why Email Tracking Fails in NetSuite (And How to Finally Fix It)
If you've ever asked your sales team, customer success managers, or project leads to remember to save every customer email…
Is Your NetSuite CRM “Single Source of Truth” Broken? You Need Integration
“Single source of truth” has become one of the most repeated phrases in modern business software. CRMs promise it. ERPs…
When (and When Not) to Store Files Inside Your CRM
If you’ve ever tried to hunt down a contract, invoice, or project document across a maze of email threads and…
CRM Integration: The What, The How, and The Why
Many organizations live and die by the value of the data contained in their customer relationship management (CRM) systems. From…
Sales Tools for Success: How to Empower Your Team with CRM
Raise your hand if you’ve ever heard this proverb: “If you give a man a fish, you feed him for…
Set Your CRM Implementation Up for Success
Here’s a fun fact for you: Customer relationship management (CRM) software can improve sales by 29%. Not only that, using…
CloudExtend ExtendSync for Outlook Release + What’s Next
The August 2020 release was the biggest yet for ExtendSync. We've spent hundreds of hours listening to our customers, dissecting…